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Old Oct 17, 2014 | 2:53 pm
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jrl767
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Originally Posted by MSP_Monopoly
Just wanted to provide an update. My friend emailed Delta to explain/complain nicely about being inconvenienced and DL not offering him a hotel and that he had to pay for it himself etc. He attached receipts for the hotel and taxi.

Delta quickly replied back and they are mailing him a check for the hotel cost he incurred out of pocket. They also gave him 12,500 Skymiles. They did not reimburse for taxi fare or meals.
attitude makes all the difference!
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