Originally Posted by
NOLAnwGOLD
So called today after check in LAX-JFK, first PM agent said, nope, no upgrade. The second looked up the rules and added me to the standby list, which now only says "your name won't appear on the standby list until activated by the gate agent."
Did she do the wrong list? What does one do now?
They did that too me last Friday on my JFK - SEA, I called and was put on the list. I went on line and it showed me as standby. I called back and the agent said that was how they were "doing it now, since it's not an official policy to allow the upgrades"
When I went on my app later on my way to the airport it showed me on the standby list AND the upgrade list. I double checked with the agent since she was there early and she said I was on the upgrade list, but they wouldn't clear until they began boarding.
I chilled at the club, went back and cleared just as they were announcing pre-board and lining everyone up.
Check to see what your app shows, and I'd double check with the gate agent to be sure, you don't want to miss it due to a fluke or mis-information.
Good luck