GTC is "getthere.com" which is a travel search engine tool that is often used as an engine for corporate/organizational travel.

I assume for what ever reason the "old" and excellent KVS tool has somehow lost its ability to pull flight availability from whatever process they were using before.

It appears they now want us to input credentials for a getthere.com based account so that this account can be used to pull availability on KVS.

I have had the same problems as everyone else. Contacted KVS, I get a cryptic email with a google search which does nothing but point me to various companies and universities that use GTC as their corporate travel profiles and no explanation on how to get a profile. I can't get a profile at these companies I don't belong to.

Am I supposed to sign up with one of these companies and get a profile to use KVS going forward? Isn't that not possible given I am not a member or employee of these companies/organizations. (perhaps this is why KVS' email is cryptic.)

Major thumbs down on the "upgrade" and as a "platinum" KVS member, I'm pissed about this change as it is not what I paid for.

KVS seems very unwilling to provide us with clear guidance as to how to get gtc credentials.

I got an updated email today saying they made the instructions clearer, but I have no idea what these instruction are as they don't seem to be posted anywhere.

This sucks.