FlyerTalk Forums - View Single Post - Alexandra Barcelona Hotel, Curio Collection by Hilton {ESP}
Old Oct 15, 2014 | 1:58 am
  #39  
TTL
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Join Date: Aug 2007
Location: KUO
Programs: SK/ALL/HH Diam, FB Ulti, AY/AX/Hertz/Melia Plat, GHA Titanium, TP Gold, LH FTL, Radisson Vip
Posts: 2,691
Does not start well. I had a twin superior room booked for at least 2 months. Today traveling towards Barcelona and I observe from the Hhonors web that I will be receiving a twin guest room - an involuntary downgrade. I phoned the front desk, no help, switched to "reservations" where they had no clue, what has been done. I informed them, that they could downgrade other customers than diamond members having a confirmed reservation at rack rate. It will be very interesting to see what the front desk has to offer later tonite...
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