Originally Posted by
thesmiler
Replying on this very old thread with my experiences.
I also really like the Toggle service while it works. With the new abroad data plans and the US launched it is even more attractive than before.
Everything worked for over one week, but mid second week, my data stopped working. Turned out despite an active data package, it suddenly took data charges from my credits instead of the package, until my credits were zero. I didn't want to top up again because the mistake prevailed. Two days later it started working again, however it seemed to charge approx 10x the data used so my package went down very quickly.
Customer Care is very friendly, however I keep getting told since 5 days now that the issue is under investigation, as well as the billing, and no refund happened yet. Now my trip is over, and I had to buy another sim card for the end of my trip...
Hmm, that seems to be the experience here. If it works, it's excellent. If it doesn't than it's a pain to get any issue resolved.
I used it this summer in the USA and in Asia, and either paid nothing for incoming (USA) or just the 19p connection fee (like in Thailand). I'm currently using it in Poland. I'm having huge issues with Skype to go (seems to cut out every minute) when I'm driving in Krakow, so I decided to carry around a spare phone with the Toggle sim. I just use google voice callback from my main phone (via data as I have a contract here) and get free incoming via the Toggle sim and I can talk all I want in the car (with my bluetooth headset, of course) with no dropped calls. I have no issues on having a hr+ call with Toggle.