FlyerTalk Forums - View Single Post - Telephone booking fees for Golds
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Old Oct 14, 2014 | 2:40 am
  #9  
windowontheAside
 
Join Date: May 2012
Location: Ipswich
Posts: 7,543
I've never been charged a phone service fee as a GCH, and most of the time they explain that there's no fee because I'm gold.

I have an email from Customer Services in April that includes the phrase:

as a Gold card holder the £15 service fee will still remained waived when making changes via the contact centre.

So I'm with angatol on this. Unless BA have done another stealth change, I believe GCH do not pay the phone service fee.
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