Originally Posted by
VickiSoCal
I would assume the people who are saying this are dealing with capricious clients. Road warriors who primarily travel to visit other offices within their own company, or to trade shows, or to meetings that they are more in control of, probably don't deal with this as much. I have found almost all chains/hotels to be flexible with regards to flight situations that are beyond the traveler's control.
I dealing with last minute changes to entertainment and sporting events, or situations where I'm able to get out of an event quicker than previously thought and take a charter or late commercial flight home.
So if I can get out of a noon or 2pm basketball game and cxl before 6pm, I'm golden. Under the proposed Marriott changes I'd be charged a penalty since they're not as flexible.
Wouldn't this also prevent the old trick of moving the reservation to the next day and then just canceling it within the new day's rules, that way the hotel staff don't get dinged on their end with a cancellation that resulted in no fee?