FlyerTalk Forums - View Single Post - Why is Hilton so reluctant to provide hotel e-mail addresses?

Oct 12, 2014 | 7:22 pm

#6

soy

Join Date: Dec 2008

Location: DUB-BOS

Programs: various

Posts: 4,252

Try Marriott, they are unbelievable. Hilton are 100x better when it comes to email communications.

That said I agree with ksen2020, worst case - if the issue is too complicated the agent could email back the guest telling them they need to call

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