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Thread: Equipment downgauge - am I entitled to partial refund?
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Old Oct 12, 2014 | 3:51 pm
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Originally Posted by KenHamer
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The passenger puchased a ticket, which the airline has provided. Therefore the airline has fully fulfilled their obligations and is not required to do or provide anything else.

Not the case here. The OP did not receive the class of service that he had bought. There are provisions covering that situation in the tariffs.
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