Originally Posted by
rgmonkey
You can just visit their page on Hyatt's site and click on the email. I asked about upgrades and got a response from their front desk.
Thanks,
rgmonkey.
Originally Posted by
Kacee
Additionally, the front desk will send you an e-mail about a week prior to your arrival. This is a good time to make specific requests.
That sounds like lovely service,
Kacee. Not many of the top properties (PH SYD, PH MEL, PH DXB) extend a pre-travel, personal email to guests. I'll be watching for it next month.