Originally Posted by
RTWSTARALLIANCE
Amenity kit was Porsche and slippers given on NRT to BKK the other day in F on A380. There was a hand held sign for cart service upon arrival to immigration Fast Track. After that you are on your own.
usually they should also take care of your luggage, pick it from the belt and bring it through customs to your limousine, taxi or train
probably they lost track of you after immigration as people in charge change there