Worst IT department in the in the Industry by far. They can't even figure out how to save AAA numbers but his recent thing is a real mess. I was unable to log in and they told me no such email existed etc etc etc.
I call the Diamond Desk and they have wrong address, wrong email etc etc etc and they have no idea what is going on. I had to call them from Thailand on my dime and they are totally incompetent.
This captcha thing may be a good idea but how about making it big enough so these 69 year old eyes can read it. 1/2 the size of any other company I have seen it used. And of course the website again.
In 5 years with Marriott , I have never found the website down or any of these other ridiculous short comings.
You are the biggest Hilton, why don't you hire someone in the IT department that knows what they are doing.
Oh and by the way 3 days later I still have no email from the Diamond Desk as promised .
Hilton Joke Company
Last edited by kapkap46; Oct 12, 2014 at 4:17 am