I didn't move all the way forward because there was still one person in a wheelchair sitting there. But I was seriously right there in the area - the agent didn't even look up, she went right from the tunnel thing to picking up the microphone.

I wasn't upset about her missing us but she was just so rude to me - both when she thought we were random passengers and even more so when she realized we were preboarding. I hope she needed a good night sleep and is normally pleasant. I don't want anyone to get in trouble - just venting on that end.

The bigger issue is that Southwest needs to realize that not having an obvious visual cue of preboarders for their employees may mean that they need to make a verbal call out before they move on or they need an area designated for people to be in at every gate.

I'm sure I'm being sensitive about this, but having it become a situation in front of everyone getting on the plane wasn't cool and just drew attention to me and my son. I liked having the blue folder that I could discreetly hold but the gate agent knew and it all went smoothly.