FlyerTalk Forums - View Single Post - CX cancels route for tickets I booked with Avios, options?
Old Oct 10, 2014 | 2:40 pm
  #9  
Andriyko
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BA, as an agent in this instance, has to follow the commercial policy of CX for flight cancellations. Nothing BA can do above what CX permits it to. A full refund is of course an option but if CX does not allow re-booking passengers onto other airlines' services then BA can't offer you that. I'd be really surprised if CX allowed re-booking onto other carriers as usually in such instances airlines allow re-booking onto their own services or those of their partners.
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