I'm preparing for another battle with them - and I have three ongoing right now - none of which they are even responding to... I completed a $12 survey on Psoriasis on Monday, got to the end, said it was completed and recorded and the screen froze - nothing has been credited. So I'll start the process next week when the 7-10 days are up.
Looking at eRewards just now I see the BBB took away their status in July or August and that they had a D rating. Go figure....