Originally Posted by
Dave Noble
The FA refused to hang a jacket of an economy passenger in 1st class wardrobe - have trouble seeing the issue
That's not the issue.
Originally Posted by
Dave Noble
The FA refused to let the economy passenger just be upgraded by swaps - again seems perfectly correct
If it seems "perfectly correct," then which federal law or federal regulation or US Airways rule prohibits passengers from switching seats with a decorated veteran (or anyone else, for that matter)? It cannot be "perfectly correct" unless the flight attendant can cite to a federal law, regulation or airline rule to justify the refusal to let passengers upgrade a soldier.
Originally Posted by
Dave Noble
The issue seems to me to be the passengers not being prepared to accept the FA doing their job
According to the information we have, the soldier asked the flight attendant if they would hang the soldier's jacket in the closet. The issue appears to be the unreasonable refusal by that flight attendant, coupled with the alleged outrageous (if true) behaviour of that flight attendant in refusing to accommodate the soldier's reasonable request plus the alleged outrageous response of yelling at passengers who wanted to ask other FAs for a second opinion and the outrageous behaviour (if true) of the flight attendant refusing to let passengers switch seats to upgrade the soldier.
Have no idea if any of the alleged outrageous behaviour actually occurred - but if it did, then I see a flight attendant with anger management issues, not a flight attendant "doing their job." Apparently, the other flight attendants overruled their colleague because they did hang the soldier's jacket.
If a flight attendant was "yelling" at any passenger in any situation not involving an emergency evacuation, then IMO, that flight attendant was not fit for duty and should have been removed from the flight before departure.