Originally Posted by
tfong007
This is precisely why I have stopped flying on Delta. Do not worry, there are plenty of other airlines that value your business. This exact type of incident has happened to me twice on Delta. Minus the talking to the pilots bit. I use to pay a premium to fly on Delta and deal with two additional connections just to give them my business. Those days are long dead.
So who do you now fly? I am looking to spread my wings. For the USA on-time in AUG:
1. Hawaiian Airlines, 94.0 percent
2. Delta Air Lines, 84.8 percent
3. Virgin America, 84.3 percent
4. Alaska Airlines, 83.8 percent
5. AirTran Airways, 83.7 percent
6. US Airways, 82.7 percent
7. Frontier Airlines, 77.5 percent
8. JetBlue Airways, 77.4 percent
9. SkyWest, 76.9 percent
10. United Airlines, 76.8 percent
11. Southwest Airlines, 75.3 percent
12. ExpressJet, 74.6 percent
13. American Airlines, 73.2 percent
14. Envoy Air, 70.1 percent