FlyerTalk Forums - View Single Post - Consolidated Emirates (EK) awards availability/booking/routing thread
Old Oct 9, 2014 | 3:54 pm
  #1098  
cheapguy69
 
Join Date: Aug 2010
Posts: 26
Originally Posted by Mister Nice
I don't have a concern about ex-US flights as they seem to be aware of the issue. I am worried about flight departing from BKK and DXB - not sure that they would even beware that AS is a partner, yet alone be able to fix any ;oung invite bugs.
That is indeed what we ran into. It wasn't that big of a deal at LAX. It wasn't automatic, but once I asked the agent she spoke with a supervisor who knew of the issue and it was quickly corrected and we were given a lounge pass.

Outside the US it was a different story. DXB took about 10-15 minutes to get sorted out as it often took a few trips of the agent to a supervisor to sort out each time we flew through. In Maldives, it took much longer as I suspect they see AS partner awards very infrequently. All told, we were never denied, but it was a PIA to deal with in each location and made the otherwise superb EK experience a little less thrilling.
cheapguy69 is offline