Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,145
If UA does indeed show improvement, it makes some of their past excuses really seem poor. I mean, they will have faced the Chicago ATC muck-up among several other issues, things which in the past would have been tossed out as excuses for poor performance.