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Old Oct 9, 2014 | 9:15 am
  #8  
CMK10
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Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
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Originally Posted by ffly45
i reserved a compact and the rep basically lied to me and gave me a fiat 500.
noticed later on the reservation page that compact have 4 doors.

guess they didn't have any compact cars, and didn't want to give me an "upgrade" to corolla.

do i have any form of recourse available in this situation?
Yes. I've had this happen to me and to others. If you send in an email complaint or talk to the branch manager you can get a partial refund.
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