Originally Posted by
Goagain
KARFA - thanks for highlighting that thread! (I did my searches but couldn't find it..) - exactly what I was looking for! The issues experienced by carsnoceans in the thread you referred seem to mirror those I mentioned. (
Yes
Goagain, I think that is a very fair summary. It does not seem to be BA policy to charge the additional YQ for both long haul sectors if you are UuA'ing only one, but does seem a big limitation of their system which leads agents to unknowingly do exactly that.
As you say, not ideal and worse for those who don't know of the issue like us since the agent will probably take the incorrect figure presented to them on the screen and assume it is right, and the caller won't know any different to challenge it.