Originally Posted by HHQX888

Dear HHQX888,

Thank you for your interest in the Starwood Hotels & Resorts Best Rate Guarantee program. I welcome this opportunity to assist you today.

It would appear that rates and availability have changed between the time you submitted your Best Rate Guarantee claim and our investigation process. I have reviewed the rates for Le Méridien St. Julians Hotel & Spa, for the dates on your claim and was unable to locate availability for a Deluxe room on our website or the competing website. As there is no availability on either website, I am not able to approve your claim. I apologize for any inconvenience or frustration you may have experienced as a result of our investigations.

Janice T.