Originally Posted by
remymartin
+1.
OP doesn't seem to be motivated to actually read replies here.
No, I read all and make BRG claim, but I am suprised this situation

.
I can't use platinium guaranted room availabity even if I want pay rack rate.
Originally Posted by
kamel123
+1.
In this case, the hotel actually has available rooms, for sale both directly and over 3rd party websites, but not via SPG.
Hotel favors not starwood member guests.