FlyerTalk Forums - View Single Post - Kimpton charging for not-taken minibar items
Old Oct 8, 2014 | 8:14 am
  #30  
stackm
 
Join Date: Apr 2010
Programs: United 1K, Hyatt Diamond, Starwood Platinum
Posts: 119
Originally Posted by Kimpton Karma Rewards
Oh wow, moze, this is really embarrassing. Would you want to give me your name so I can take care of this for you? I'm very sorry you had this kind of experience at The Madera!

Susan
[email protected]
Hi Susan,

It happened to me too.

This email does not seem to accept incoming email, is there another one we can use? I did call hotel billing and submit a note on the website but haven't heard from anyone. Is a week without a reply normal? I know you are all quite busy...

"Delivery has failed to these recipients or distribution lists:

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