I'm not sure why are you that surprised - they managed to blacklist (for bogus reasons) EACH AND EVERY 3rd party website that offered lower rates consistently and amoma.com was one of them. I'd encourage you to report this behavior, I'm all right with Hyatt not offering BRG at all, but what they are currently running is a classic example of false advertising - simple as that.

Why hasn't Dana said anything substantial in this thread for so long? Sometimes silence speaks a thousand words. She and her team should be ashamed of themselves.