Originally Posted by
alexwuk
I sent a downgrade 261 letter to BA on 6th Sept. They sent a 'holding' email back on 15th Sept (basically: "we're busy, we'll get around to it later").
I called yesterday and was told "oh, your 261 request for flight delay is in a queue". When I pointed out it wasn't for a delay they said "oh, we mis-tagged it as a delay - sorry! Well, then we better deal with it".
So clearly BA are putting delay compensation requests into a black hole until Jet2 vs Husar
It is a on going case on technical fault, which court states that it does not come under extraordinary circumstance and going to be heard in November in supreme court (If permitted). read out huzar vs jet2.com for more help.