Marriott once goofed about a rate so I showed the desk person a copy of the reservation that I made over their website. The manager
called Marriott central reservations, they
said I was right and in fact upgraded me to
a better room for "my frustration."

Frustration? That check-in with the delay was
faster and handled nicer than most places I've been to!

On my Holiday fiasco... I alerted AMEX about the Holiday Inn billing problem. Amex called the main reservations office. They told me to look for the credit in two billing
cycles or call Holiday and they'll take care of it. The Midtown hotel still tried to say I was wrong and goofy! So I'll keep you posted!

OMNI for JAWS43...Goofy is a big slobbering
dog. The only Disney cats are Figaro (from
Pinocchio) The Astrocats and the Lion King.
Sorry if I offended you earlier. CATMAN