Today we witnessed fire department drilling and then using the "jaws of life" to crack open one of the south elevators - 6:30pm.

Family exited with help from security one by one. Spoke with family after; trapped for 60-90 minutes. The emergency call button was not working in the elevator, no back up power or lighting. They said the elevator was very hot and I saw two kiddos under five years old.

Helpful guest notified the front desk - however hotel did not call 911 until after in house maintenance and security attempted a rescue (according to the family).

I hope the renovation takes a shot at the elevators!! I'll be taking the north elevators and stairs.