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Old Oct 6, 2014, 7:43 pm
  #22  
SteelersWVU09
 
Join Date: Mar 2013
Programs: SPG Platinum Member, Hilton Diamond Member
Posts: 17
Originally Posted by LaserSailor
My corporate acumen translates this as you missed the email. Please correct me if I am wrong.

I do hope this moves faster than it has, keep on them to reimburse you of course.
The attachment came over in the 2nd email that notified me that they were closing the claim. The funny thing is they responded to me with this email on the response I sent them asking questions and requesting the document.

Don't understand why they didn't address my email response and why they closed my claim after 14 days when it was really only 7 days after the initial message.
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