1. What is most important to you in a frequent flyer program (FFP)?
(e.g., upgrades, priority services, baggage allowance, good award redemption rates, better award access, lounge access)

Reply: Good award redemption rates + low fuel surcharges

2. How many miles do you usually fly each year? How many flights/sectors?
(e.g., <25000, 25000-50000, >50000 miles and <25, 25-50, >50 flights?)

Reply: Roughly 50,000

3. What fare class do you usually buy?
(e.g., first, business, premium economy, economy)

Reply: Economy

4. Are you able to choose your airlines and/or class of service? Do you travel for work and/or pleasure?

Reply: I fly for work and pleasure. Yes I am able to choose airline, but class must be Economy for work.

5. Which routes do you fly most often
(e.g., U.S. domestic, transatlantic, intra-Asia)

Reply: U.S. domestic for work. I also like to make a trip to Asia and Europe once per year.

6. What is your home airport?
(e.g., SFO, LHR, HKG)

Reply: LAX/SFO both kind of home airports (mostly LAX)

7. Do you have status in any FFP? What is it? How miles do you have banked in a FFP, if any?
(e.g., AA Executive Platinum, UA 1K, LAN Comodoro)

Reply: I have flown quite a bit in the past but never signed up for FFP.

8. What are your preferred airlines, if any?

Reply: No preference. I normally fly either United or American, but I have no attachment to either of them.