One other note: Conrad St. James was by far the best housekeeping service I have experienced in recent memory. For some reason, many of my stays lately have had pretty horrible housekeeping. Not only was the regular housekeeping done quickly and efficiently while I was out of the room, but I went out to the lounge in the evening for about 45 minutes, and in that time the turndown service was done to perfection. I'm not sure if the lounge called over to housekeeping or whether housekeeping was just at the top of their game. Very impressive!