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Thread: Booked on United codeshare ANA, can't pick seats
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Old Oct 5, 2014 | 11:28 pm
  #52  
ainternational
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Join Date: Sep 2009
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Originally Posted by JamboAddick
I have the exact same problem and for the life of me couldn't input the information to get a seat assignment. Had to call ANA's call centre and they assigned the seats to me. The helpful person on the phone said that I couldn't sign in to the ANA website even with the ANA confirmation number that UA gave me because of the two systems don't talk to each other.
This is bizarre. I've logged into the ANA site umpteen times with the NH PNR that I got from UA with no issues - to assign seats or process upgrades with NH miles. Confusing that they would suggest to you that this wasn't possible.

If the two systems "don't talk to each other", how does one book an NH flight via UA? Obviously this is untrue. Then again, given language constraints, I am less than surprised at what they told you...
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