Originally Posted by
Stranger
Last week:
Sounds like they have significantly improved response time. Not that my message called for an answer. Rather, reporting on something I thought they ought to know.
No, more accurately, they have changed the working in their auto-reply about their response time.
Today is October 5 and I posted to ac.com and received auto-reply on Aug 27. That's even longer than looking for lost baggage.

Just saying....