FlyerTalk Forums - View Single Post - Addressing Complaints to AC Customer Support
Old Oct 5, 2014 | 7:32 pm
  #9  
24left
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Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
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Originally Posted by Stranger
Last week:



Sounds like they have significantly improved response time. Not that my message called for an answer. Rather, reporting on something I thought they ought to know.

No, more accurately, they have changed the working in their auto-reply about their response time.

Today is October 5 and I posted to ac.com and received auto-reply on Aug 27. That's even longer than looking for lost baggage. Just saying....
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