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Thread: Addressing Complaints to AC Customer Support
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Old Oct 5, 2014 | 7:21 pm
  #5  
24left
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Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
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Originally Posted by SparseFlyer
Not sure why I did not just mention it right away. I guess unlike my wife, I am very passive when it comes to these kind of complaints.

I would rather not complain and have the FA focus on getting all her stuff ready and providing a quick service for everyone, instead of delaying the whole thing. But even for the strobing light and broken tray, my thoughts were "even if I tell her, what is she going to do anyway? Pull out a new neon light and fix it? Take out her toolbox and fix the tray?" lol


I will try the other thread and see. Thanks for the tip.


I also did not want to bother the FA. I had actually only gone to speak to her when the light did not work and I thought it was me. She immediately pulled out the form.
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