Originally Posted by
ycrimi
I'm unable to link Freedom cards to my account - worked fine for Amex. Do I have to hassle chase or Softcard about this? It keeps coming back with "card ineligible" even though I've never added it before and it's my account.
I called Chase about the same issue with DH's card. CSR asked if I was adding card using wifi, whether the card added is AU. NO to both; she checked with technical support and the problem is on their end. I was told to just add it again and see if the problem is fixed in 72 hrs.