Originally Posted by
TGflyergirl
Thanks. Silly me. I actually thought GGL was - 1) call us once a year and let us know how you want to use your joker and who you want to give your partner card to and 2) if you're nice we'll let 2 guests of yours in to the lounge. The rest of the time you're regular Gold.
You are correct that it isn't really a separate tier level but is a designation within a level. The GGL help desk, reachable by phone and email, is often noted by some to be the most outstanding benefit.
http://www.flyertalk.com/forum/briti...-about-ba.html