FlyerTalk Forums - View Single Post - Having a hard time with Customer Relations regarding an overcharge/refund
Old Oct 4, 2014 | 2:19 pm
  #14  
fedechat
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Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
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I was overweight by 3 lbs by AA scale, 1 lb by my own 2 scales (hand's/portable and digital bathroom scale), and 1 lb from Secure Wrap's scale, I doubt that the plastic wrap could weight more than half pound. Anyway, I'm just asking for a partial refund, money that it belongs to me.

I will wait until Monday, otherwise I will have to dispute the "extra" charge.
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