FlyerTalk Forums - View Single Post - Suggestions for improvement to AF operations
Old Oct 4, 2014, 7:52 am
  #192  
swiss_global
 
Join Date: May 2007
Location: Zurich
Programs: BA GGL, TK*G EL, KL P ELPL, ex AB P, ex LH/LX Sen, HHonors D4L, Bonvoy P
Posts: 1,647
AF causes havoc at SCL immigration

This morning I was unfortunate enough to arrive a few minutes after the AF flight from Paris. The AF pax in Y (as it seems) were given only one page of the two page Chilean immigration form. Obviously they were all sent back by the immigration officers, seated themselves on the floor filling the form then squeezing in again ...

I talked to two of them and they told me they had asked for the full two page form (as they knew what it looks like) on the plane but were denied this privilege by AF cabin crew ... Talking about crew, they just made their way to the crew desk, obviously presenting a full two page form each of them ...

Regardless whether it's a cost cutting measure in Y (which is hard to believe) or just incompetence and arrigancy (which is not so hard to believe) I find it intolerable.
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