Originally Posted by AmandaB

Just joining in here. We too have been affectd by this canx. I had 2 conversations with BA. During the 2nd one I agreed to the cancellation & asked that my 2-4-1 voucher be refunded with a 12 month validity (original expiry was June 2015) I was told no problem, after asking for a reference number for this promise I was told to 'wait a minute' after 20 minutes left on hold I hung up. My refund of 100,000 Avios and £1K tax was recieved 5 days later. And the 2-4-1 voucher? Valid to June 15
Fortunately we are flexible on dates, but at the very least I think we should be told dates when these flights will recommence and given priority to book available reward seats for those dates.
My question is this, as I have now recieved the refund, do you think it is worth keeping on at BA and trying to get priority re-booking?
For the record, I have sent a letter to BAEC cust service outlining my dissatisfaction with the whole fiasco