FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]
Old Oct 2, 2014 | 11:25 pm
  #1120  
cxua
 
Join Date: Jun 2013
Posts: 81
Originally Posted by cxua
Disputed the full amount with Reason Code 76. I have a feeling my issuer will just credit me the loose change
Update on my dispute charge for Grayhound:

Chase said it was a proper transaction that I signed for, service rendered and closed the case. The supervisor did not know what DCC was or cared. He said if I wanted to continue this dispute, I would have to fax or snail mail a letter with proof that I did not receive the service I paid for. Refusing to comprehend the concept of DCC and the markup involved.

What should I do?
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