Originally Posted by
Physci
Your allowance is 2x32 Kg - the creaky BA IT system is not picking up the higher weight allowance because of your OWS status, most likely because of the (until recently) approach of saying that the allowance was 23Kg but the excess baggage charge was waived (so the ticket shows the baggage allowance but does not reflect the effect of the weight waiver). Now the policy is just 32Kg for OWS but the IT system is yet to catch up (and may never!) and show the higher allowance on the ticket.
Do we actually know for sure that the system has changed?
The former system meant that someone who was (say) Bronze when they booked but Silver when they flew would be allowed 32 kg. Their ticket would say 23 kg and BA would then waive the heavy bag charge up to 32 kg because of the passenger's current Silver status.
Conversely, someone who was Silver when they booked but Bronze when thy flew would have a ticket saying 23 kg, which is what they'd get on the day because they would no longer be Silver and no longer entitled to the heavy bag charge waiver. This would be consistent with the "benefits according to current status" approach applied to things like lounge access, seat pre-allocation and so on.
If the system has indeed changed so that the formal ticketed baggage allowance for someone booking as Silver is 32 kg, what happens if they have dropped to Bronze by the time that they fly? For the (then) Bronze to claim 32 kg as a contractual allowance would not be consistent with the BAEC approach to other benefits for members who've dropped a tier snce booking. The ticket does not say "32 kg but only so long as you are still Gold or Silver, otherwise 23 kg".
This is what makes me wonder whether the continuing appearance of "23 kg" on the ticket reflects the continuing existence of the former approach, with the website having merely simplified the statement of the effect of the underlying technical position.
AFAIK there has been no BA statement that has set out any change, and we have all been reading the tea leaves on the website (which are not inaccurate in their practical effect).
A continuation of the former approach could also incidentally have facilitated the withdrawal of the heavy bag charge waiver from others on the same booking as the Gold/Silver. Everyone would still have been ticketed at a 23 kg limit, with BA free to give waivers only to certain passengers and to change the categories at will.