Will this mean the beef won't be a hockey puck in soup going forward? 4/5 times it is what I receive. The 1/5 times it isn't, it's because I ask them to take it out 5 minutes early and they do. Then it comes out warm, medium-rare, and no soup. I understand the 787 has programmed ovens to cook different dishes to different levels but flight from Haneda last week still presented beef soup. Other airlines don't seem to have this issue, and quite clearly it can even be avoided on Air Canada as long as the timing is done right. It would really make the meal more pleasant. The other dishes also suffer from this sort of issue, but less prominently.