Originally Posted by dfwtravelgirl

My husband is on standby today AA @ 10:30am out of MSY and his name shows up as #1 on the list and when he shows up at the ticket counter they tell him he is #13. He shows the agent his phone showing he is #1 and she says it is wrong. He goes down to the gate and he is #1 on the gate list??? Yesterday I tried buying several tickets that i had on hold and the website would show just a minute and after several minutes the website would timeout. Same thing over and over again.