Originally Posted by
fridayskm
My Hilton HHonors account was also hacked on 9/29/14, and over 200,000 points were used for a merchandise purchase. I contacted guest services and the points were quickly returned to my account. Unfortunately, they also said that the account information should stay the same, because that would help the fraud protection department track down the culprit. Against my own best judgement, I agreed. Two days later, another 230,000 points are missing from my account. Guess it's time to spend another hour on the phone with guest services!
Yesterday I could no longer log in to my account with my account number and newly changed PIN. Today I called and I was told that: 1. HHonors had temporarily closed my account to prevent further fraud; 2. The stolen points (473,000) had still not been returned; 3. I should email the HHW loss prevention dept and find out if they were going to reopen the account or open a new account and transfer all the information.
Reading the last few posts it is clear that major HHonors account hacking is in progress.