FlyerTalk Forums - View Single Post - Upgrade booking that I didn't pay for
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Old Oct 2, 2014, 4:12 am
  #11  
WilcoRoger
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Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,106
Originally Posted by dera
Call center needs to talk to the CC owner when making changes to the booking.
I once had to wake up my wife at 0300AM because of that
Once I upgraded my wife (travelling alone) for money during OLCI - she was asked to show the CC (mine!) at the counter and as she didn't have it, she had to phone me and hand it to the agent. Don't know what would've happened is she had travelled without checked luggage and had just marched to the gate.
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