Originally Posted by
corporate-wage-slave
That's very much true. One lady on the BA lounge, who used to be BA staff before they were outsourced, has the second highest number ever awarded, and was taken off to Gleneagles by way of a thank you.
Great to hear this - the EDI staff are great and this somewhat debunks the idea that all BA (including outsourced) staff think the Golden tickets are worthless.