Originally Posted by
headingwest
Nice story from SimonsMiles
I found that the staff in the Aberdeen lounge were also very nice. They really couldn't do enough to help me. Maybe it's a Scottish thing...I'm so glad that they didn't leave us :-)
I would second that, following LHR issues that pushed every single flight back by at least 2 hours, I was recently moved to an earlier flight before I had even asked if it was a possibility. Poor lady then paged me 4 times to let me know, but I had fallen asleep with headphones on. When I went and asked, there was my new boarding card waiting for me. After 4 unanswered pages she could easily have just skipped me....