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Thread: New to ANA: Leaving noe\w [dissatisfied customer]
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Old Sep 30, 2014, 11:42 pm
  #20  
5khours
 
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
Originally Posted by Tchiowa
The issues with ANA are not unique to ANA. But my complaints are probably due to the dramatic difference between Business Class on UA and ANA on the NRT/BKK/NRT leg. I haven't been in a Business Class with that poor quality of seat in 10 years on any other airline. The worst on other airlines is the lay flat at an angle seat. These things not only don't lay flat but the "Z" shape when fully reclined is simply painful. I got the FA to give me a couple more pillows to fill the seat out a bit but that only hepled a little.
Should have read the other posts. The deficiencies of the NH J seats on NRT<>BKK are well documented.
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