Originally Posted by
HomerJ
...fair enough, I guess a response from the day manager I sent the complaint to wouldn't be too much to ask.
I still don't think it's too much to ask that the taxi company they use has a minimum requirement that the drivers know how to get to the airport.
The only company you should be complaining to is the taxi company. The CP has no responsibility here, all they did was either hail a cab off the street or call a cab company for you. They didn't collect any funds or act as middle-men in the transaction.