Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 8,792
Agree that for the hotel taking "some" responsibility the hotel car likely would have been the only option. However, it is a big bunch of bad luck that a driver would not know how to go to the airport of all places. I mean specific locations in or outside of town fine, but the airport is usually the one place they know.